Customer satisfaction of domestic car brands in China
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Dear Participant!We are students from Kristianstad University in Sweden. The website for our school is www.hkr.se. You will look at a questionnaire from us, this questionnaire is necessary for us, because it is will be as an important part in our thesis. So please give us the correct information, because the answer from the questionnaire is connected with empirics and analysis. The purpose of our thesis is evaluated the customer satisfaction for domestic car brands in China, so we want to research the customer satisfaction degree, if you bought a domestic car brands in China once, we hope your corporation and support to help us answer our questions. Our questionnaire has 15 questions, and it is divided into two sections. Sections I - Question 1 to Question 3 - are the responders’ personal information include: Age, job, income. Section II – Questions 4 to Question 15 are research questions. We want to know some specific and important information, such as closing conditions, process of delivery the car, space comfortable inside the car, the facilities and so on. We will use these data from your answered and make statistical description and statistical tests. If you have any questions please send an e-mail to us. Thank you for your help and your time. Qi.liu0006@stud.hkr.se Zichao.Liang0003@stud.hkr.se 我们是来自瑞典克里斯克里斯蒂安斯塔德大学的学生。 您将看到一份来自我们的调查问卷,这个调查问卷对我们来说很重要,因为这个调查问卷是我们论文的一部分。 所以请给我们正确的信息,因为这个答案与我们的统计和分析是有联系的。这个报告的目的是研究国产汽车的顾客满意度。如果你曾经购买过国产汽车,请帮助我们回答这些问题。 我们的调查问卷有15个问题,并且把它分为了两个部分。 第一部分:问题1到问题3 是个人信息包括:年龄,职业,收入。 第二部分:问题4到问题15 是研究性问题,我们想要知道一些具体和重要的信息,如:成交条件,交车流程,空间度和舒适度,一些设施等。 我们将用这些数据来进行一个统计的分析和测试,如果有问题请给我们发邮件。 感谢您的合作! Qi.liu0006@stud.hkr.se Zichao.Liang0003@stud.hkr.se