Recombinant Protein products Suvery(2014 Q3)

Our mission:To offer a comprehensive spectrum of Cytokines, Growth Factors, Chemokines and other related proteins to facilitate biological research and drug development!
1. Your Name:
    ____________
2. Products information(Datasheet and COA):
Good
Need to be improved
Bad
Others,Please give an example
3. Effective & Efficient Communication with us:
Good
Need to be improved
Bad
Others,Please give an example
4. Feedback from the client:
Satisfy
Need to be improved
Bad
Others,Please give an example
5. Our feedback if you want to get some information:
Always In time
Not delay
Delay(sometime)
Others,Please give an example
6. Protein products package(Tubes, labels, package box and so on......):
Exquisite
Functional
Crude
Others,Please give an example
7. Our protein product Manual(Datasheet; COAs and so on......):
Clear and concise
Burdensome and complexity
Fuzzy and missing
Others,Please give an example
8. Which are you more concerned about?
Price
Timeline
Activity
Purity
Endotoxin level
After-sales and technical support
Others
9. Your comprehensive evaluation about our protein products:
Quality ★ ★ ★ ★ ★
Delivery Speed ★ ★ ★ ★ ★
Price ★ ★ ★ ★ ★
After-sales service ★ ★ ★ ★ ★
Products information ★ ★ ★ ★ ★
 10. What can we do better for you?
    ____________
Thank you so much for your feedback. Our aim is to know our strengths and weaknesses, and we can do better for you in the future. That will be great if you can finish the survey before 10/10/2014.

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