请填写您的相关信息
学号 Student Number ____________
中文名 Chinese Name ____________
学习教练Learning Coach/Tutor ____________
如果您对某位老师不了解，可不做选择。 5星：非常满意 4星：比较满意 3星：一般 2星：不满意 1星：很不满意
| | 请打分 |
| Cynthia（中教） | ★ ★ ★ ★ ★ |
| Monica（中教） | ★ ★ ★ ★ ★ |
| Victoria（中教） | ★ ★ ★ ★ ★ |
| Vince（中教） | ★ ★ ★ ★ ★ |
| Tom（外教） | ★ ★ ★ ★ ★ |
| Brent（外教） | ★ ★ ★ ★ ★ |
| Finlay（外教） | ★ ★ ★ ★ ★ |
| Russell（外教） | ★ ★ ★ ★ ★ |
| Rod（外教） | ★ ★ ★ ★ ★ |
| Martin（外教） | ★ ★ ★ ★ ★ |
| Peter（外教） | ★ ★ ★ ★ ★ |
| Pete（外教） | ★ ★ ★ ★ ★ |
| Nick（外教） | ★ ★ ★ ★ ★ |
您的学习教练在过去一个月中是以何种方式给您做Follow up的？（可多选）How did your Learning coachfollow you during the last month?
面对面 Face to face
电话Phone call
Email或短信 Email or Text message
没有任何形式的沟通
如果您对以下某一项服务没有体验过，可不做选择。 5星：非常满意 4星：比较满意 3星：一般 2星：不满意 1星：很不满意
| | 请打分 |
| 您对过去一个月中学习教练的跟进是否满意?How would you rate the quality of your learning coach’s follow up during the last month? | ★ ★ ★ ★ ★ |
| 学习教练交流沟通的过程中有没有主动的和您使用英语？Did your learning coach communicate with you in English initially? | ★ ★ ★ ★ ★ |
| 您是否充分了解了课件的学习方法？How much help do you think courseware provides you to improve your English? | ★ ★ ★ ★ ★ |
| 您在LAB区学习遇到问题时，值班老师为您解答问题时是否耐心？Have you received patient instructions from teacher on Duty when you encounter problems in the lab area? | ★ ★ ★ ★ ★ |
| 您对中心组织的活动是否感兴趣？How much does the curriculum help you to improve your English? | ★ ★ ★ ★ ★ |
| 前台客服订课是否耐心、准确，使用英语?Did the customer service team accurately assist you booking classes with patience? Did they book classes for you in English? | ★ ★ ★ ★ ★ |
| 前台客服是否亲切、热情、专业？Does the customer service team appear to be friendly, enthusiastic and professional? | ★ ★ ★ ★ ★ |
如果您对以下某一项服务没有体验过，可不做选择。 5星：非常满意 4星：比较满意 3星：一般 2星：不满意 1星：很不满意
| | 请打分 |
| OC后学习教练是否为您制订了学习计划，并为您介绍了适合的课程和活动？Did your learning coach introduce courses and activities to you accordingly? Did your learning coach make a study plan for you accordingly after OC? | ★ ★ ★ ★ ★ |
| 在学习教练的帮助下，您是否充分了解了课件的学习方法？Have you got a clear idea about the courseware study method with your learning coach’s help? | ★ ★ ★ ★ ★ |
| 您是否已经清楚地了解了我们的订课方式？Do you know the booking method of classes clearly? | ★ ★ ★ ★ ★ |
| 前台客服是否亲切、热情、专业？Does the customer service team appear to be friendly, enthusiastic and professional? | ★ ★ ★ ★ ★ |
| 课程顾问是否在入学后主动与您联系，关注您的学习情况？Does your course consultant get in touch with you and follow your study initially after OC? | ★ ★ ★ ★ ★ |
| 中心英语氛围是否良好？ How much do you like the English atmosphere in our center? | ★ ★ ★ ★ ★ |
| 您在韦博的上课体验是否愉悦？Do you have an enjoyable study experience in Web? | ★ ★ ★ ★ ★ |
| 您在韦博学习过程中遇到的困难有无得到及时解决？Have you tried to look for help from center staff when you encounter problems in web? Can the center staff help you in a prompt manner? | ★ ★ ★ ★ ★ |
如果您有想对我们说的话，请写在下面。 If you have any other suggestions, please write them down.
如果您对某节课程有特别的评价，也可以把上课日期、上课老师及相对我们说的话写在下面。