旷远锦江国际酒店客房宾客意见书KUANG YUAN JIN JIANG HOTEL ROOMS QUESTIONNAIRE

请您核对如下各项进行评价并在相应的方框内打“√”

Please rath the following by placina "√"in the relevant box

住宿登记服务

SERVEICE ON ARRIVAL

住宿登记(必填)
Check In Service?(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
您的房间
YOUR ROOM
总体评价(必填)
Overall Rating(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
清结(必填)
Cleanliness(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
服务(必填)
Seveice(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
灯光(必填)
Lighting(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
设施(必填)
Availability of Amenities(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
洗衣/熨衣服务
Laundry/Ironing Service
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
客房送餐服务
Laundry/Ironing Service
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied

酒店员工

HOTEL STAFF SERVICE

总体评价(必填)
Overall Rating(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
接线员
Operator
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
预订部
Reservations
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
行李员(必填)
Bellboy(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
前台接待(必填)
Front Desk(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
大堂经理(必填)
Front Desk(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied

服务设施

FACILITIES

大堂(必填)
Lobby(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
商务中心(必填)
Business Center(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
酒店安全/保安(必填)
Hotel Safey/Security(Required)
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied

荔苑咖啡厅

Lychee Garden Lounge

食物
Food 
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
服务
Service 
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
环境
Environment
非常满意 Very Satisfied
满意 Satisfied
一般 General
不满意 Dissatisfied
您此光临是为了:(必填)
The purpose of this visit was: (Required)
商务 Business
休闲 Leisure
两者 Both
您为何选择入住本酒店?(必填)
The purpose of this visit was: (Required)
广告宣传 Advertising
网络 Internet
旅行社 Travel Agent
酒店声誉(慕名而来) Hootel reputaion
朋友介绍 Friends`introduction
曾入住过本酒店 Previous visit was satisfactory
其它
请告诉告诉我们为您提供最好服务的员工是谁?
Which employee of our hotel did you commentate?
    ____________
您有其他可以使我们的服务更令您满意的建议吗?
Do you have any other suggestions or comments which would help us make your visit more enjoyable?
    ____________
请留下您的联系方式,谢谢您的合作!
Please offer the following information,thanks for your cooperation
您这次所入住的房号:(必填)
The Room NO. you check in this time:(Required)
    ____________
姓名:(必填)
Name:(Required)
    ____________
您的性别:
Sex:
您的公司名称
Company Name:
    ____________
您的联系地址Address:
省份
城市
区/县
街道
您的联系电话:(必填)
Telephone Number:(Required)
    ____________
您的电子邮箱:
E-mail :
    ____________
非常感谢您的支持!
Thank you for your support!

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