请问您的年龄是？Age
18-25
26-32
33-40
41-50
50以上50-above
请问您是第一次来南京威斯汀大酒店吗？ Are you a
是 new guest
不是 repeat guest
请问您此次住酒店目的是？ Purpose of the stay
请问您为何选择南京威斯汀大酒店？Why do you choose the Westin Nanjing for your stay?
品牌力量 Goodbrand image
奖励丰厚（积分）Goodrewards
价格优惠Reasonableprice
预定方便Easyto make reservations
认识员工Familiarstaff and environment
公司决定Companydecision
认识领导PeopleI know working in this hotel
别人推荐Others' recommendation
其他 other
你觉得你有关系吗和酒店员工或领导？Do you think that you have guanxi with the hotel staff?
如果你和酒店员工有关系，你觉得这个关系会影响你选择酒店的决定吗？If you have guanxi with a staff in the staff in the Westin Nanjing, to what extent do you agree that this guanxi can affect your decision to stay in this hotel? (1. strongly disagree; 5 strongly agree)
1-特别不会， 5-特别会. 1-strongly disagree, 5-strongly agree ★ ★ ★ ★ ★
选项2 ★ ★ ★ ★ ★
你觉得和酒店人员有关系会增加服务质量吗？Do you think that good guanxi with the Westin Nanjing can provide you with better service?
你觉得和酒店人员有关系会给你带来哪些好处？What kinds of benefits do you think that guanxi can provide you with?
折扣大Good discount
服务好Better service
其他Other benefits
你觉得酒店人员有试图和你建立关系吗？ Do you think that the staff in the Westin Nanjing makes attempts to build guanxi with you?
有 yes
没 no
不知道 do now know
你想和酒店人员有关系吗？Would you like to have guanxi with the hotel staff?
想 yes
不 no
不知道 do not know
你会因为和酒店人员有关系而推荐威斯汀大酒店给你亲朋好友吗？
会 yes
不 no
不知道 do not know
你觉得你住南京威斯汀大酒店会给你认识的酒店人员面子吗？Do you think your decision to stay in the hotel can give face to the staff you have guanxi with?
会 yes
不 no
不知道 do not know
你觉得酒店人员认识你会让你感觉特别吗？Do you agree with the statement that guanxi can make you feel special and you are more likely to revisit the Westin Nanjing?
会 yes
不 no
不知道 do not know
你觉得跟你有关系的酒店人员会因为你住南京威斯汀大酒店而以后还你人情吗？To what extend do you agree that the staff you have guanxi with would give you back the favour if you stay in the Westin Nanjing? (1. Strongly disagree, 5. Strongly agree)
1-不觉得， 5-特别觉得 1-strongly disagree, 5-strongly agree ★ ★ ★ ★ ★
选项2 ★ ★ ★ ★ ★