Please select your gender.
Please select your age group
20-25
26-30
31-35
36-40
41-45
56-50
51-55
Please select your monthly income.
RMB 2000-3000
RMB 3000-5000
RMB 5000-10000
More than RMB1000
Do you know the Yuda Palace Hotel Zhengzhou?
How did you first learn of the Yuda Palace Hotel Zhengzhou?
Social Media
Travel Agency
TV, Radio,Newspaper, Magazines, Internet articles
Friends, Family, Acquaintances
Other
What social media channels do you often use ？
What tools do you use to access this media channels?
Do you agree that use of this channels can bring benefits for you?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Do you obtain information that include promotion information about the Yuda Palace Hotel
through Wechat/Weibo?
How often do you check the Yuda Palace Hotel's social platforms?
Daily
Few times a week
Weekly
Monthly
Rarely
Never
Do you obtain information about the guest feedback in Yuda Palace Hotel through
Wechat/Weibo?
Do you give the guests satisfaction feedback to the hotel through the Wechat/Weibo ?
Do you think about the hotel's feedback is timely through Wechat/Weibo?
Do you agree that by using Wechat/Weibo can help the hotel to improve the
customer satisfaction?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Do you agree that by using Wechat/Weibo to help you to become the loyal customers in
Yuda Palace Hotel?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree