关于摩拜共享单车对在沪留学生使用消费调查问卷（ Mobike Sharing Bike Consumptions Survey for International Students in Shanghai ）

尊敬的同学们您好，

我是华东师范大学的对外汉语学院商务汉语方向的学生，现在正在进行对在沪留学生的摩拜共享单车使用消费调查。目的为了了解到留学生们对共享单车的使用消费情况。此为匿名调查，本问卷适用于学术研究，无商业用途，请您放心填写。感谢您抽出的时间来填写这份调查问卷。

Hi everyone, I’m a student majoring in Business Chinese at East China Normal University, now I’m conducting a survey on the use of Mobike shared bicycles for International Students in Shanghai. Objective to understand the consumption of shared bicycles. This is an anonymous survey, this questionnaire is applicable to academic research only, no commercial use. Please feel free to fill in.

您的性别：

Your gender:

男 Male

女 Female

您的年龄:

Your age:

20岁以下 ( Under 20 years old )

21岁－25岁 21-25 years old

26岁－30岁 26-30 years old

31岁以上 Above 30 years old

您所在的学校：

Your current University:

华东师范大学 East China Normal University

上海外国语大学 Shanghai International Studies University

东华大学 Dong Hua University

上海财经大学 Shanghai University of Finance and Economics

上海师范大学 Shanghai Normal University

其他 ( Others )

您是否骑过摩拜共享单车：

Have you ever ridden Mobike before?

是 Yes

否 No

您通常采用哪种方法使用摩拜共享单车：

Through which method do you usually use to ride Mobike ? ( Multiple options )

专用手机APP ( Mobike APP )

支付宝 ( Alipay )

微信 ( Wechat )

其他 ( Others )

您是通过什么渠道知道摩拜共享单车：

How do you know Mobike? ( Multiple options )

街头实物 ( On the street )

朋友推荐 ( Friends recommendation )

网络新闻 ( Internet )

报纸、杂志、等 ( Newspaper, magazine, etc )

其他 ( Others )

你使用摩拜共享单车多长时间：

How long have you been using Mobike?

0-3月 ( 0-3 months )

4-6月 ( 4-6 months )

7-12月 ( 7-12 months )

1年以上 ( Above 1 year )

您最近一个月使用摩拜共享单车的频率是：

The frequency of using Mobike in recently?

0次 ( 0 time/month )

1-2次 ( 1-2 times/month )

3-4次 ( 3-4 times/month )

4次以上 ( More than 4 times/month )

多选题您出行的一般目的是:

The general purposes of using Mobike are : (Multiple options)

上下学 ( Going to school )

购物 ( Shopping )

休闲娱乐 ( Leisure entertainment )

锻炼身体 ( Exercise )

短途路程可以节省时间 ( For a short distance trip to save time )

一种时尚的生活方式 ( Following current lifestyle trend )

您认为当前摩拜共享单车价格是否合理：

Do you think Mobike’s current rent price is reasonable?

是 Yes

否 No

您对摩拜共享单车收费标准的看法怎么样？（押金299元，每使用一次按1元／半小时）

What do you think about Mobike’s deposit & rent price? ( 299 RMB deposit, 1RMB/half an hour rent bike price )

押金合理，单价合理 ( Both deposit and rent price are reasonable )

押金合理，单价不合理 ( Deposit is reasonable, Rent price is unreasonable )

押金不合理，单价合理 ( Deposit is unreasonable, Rent price is reasonable )

押金，单价均不合理 ( Both deposit and rent price are unreasonable )

您认为摩拜共享单车的押金多少合适？

How much do you think will be the most appropriate Mobike’s deposit?

免费 ( Free )

99元 ( 99 RMB )

199元 ( 199 RMB )

更多 ( More )

您买过摩拜共享单车的周卡／月卡？

Have you ever bought Mobike weekly/monthly card?

是 Yes

否 No

您觉得摩拜共享单车周卡／月卡的价格合理吗？

What do you think about Mobike’s weekly/monthly card price?

非常合理 ( Very Reasonable )

比较合理 ( Reasonable enough )

合理 ( Reasonable )

不合理 ( Unreasonable )

摩拜共享单车最吸引您成为注册用户的因素有哪些？

What are the most beneficial aspects /factors for you to become a registered user of Mobike? (Multiple options)

随处取车，随处停放，不分站点 ( Pick up Park the bike everywhere )

性价比高，半小时一元钱 ( Reasonable cost, only 1 RMB/half hour )

骑车体验好（车身较轻、座垫容易调节）( Good cycling experience, ex: lighter bike body, easy cushion adjustment )

结合高新科技，扫一扫即可租车（包括使用蓝牙连接）( Using high technology, only need to scan barcode to use the bike, including Bluetooth connection )

车辆较多 ( Vehicles are easy to find )

您为什么选择使用摩拜共享单车？

Why do you choose Mobike? (Multiple options)

节能环保 ( Energy Saving and environmental friendly )

方便快捷 ( Convenient and fast )

费用低，充值方便 ( The cost is cheap, easy to top up )

定位准确，随走随停 ( Accurate vehicle positioning, the flexibility and freedom in picking up and parking the bike )

实名认证，资金账户安全 ( Safe ID registration for verification and fund account security )

您认为当前摩拜共享单车的保养维护是否到位：

Do you think the current vehicles maintenance is good enough?

是 Yes

否 No

您在使用摩拜共享单车过程中遇到过什么问题？

What problems have you encountered while using Mobike? (Multiple options)

高峰时很难租到车 ( Difficult to find a bike during the peak hour )

不能骑到小区公司内，所以不能真正解决最后一公里的交通问题 ( Not allowed to enter the company area. )

地图定位不准 ( Map location is not accurate )

扫码识别率低 ( Low bike scanning recognition )

开锁时间长 ( Requiring quite some time to unlock the bike )

骑车体验差（车身太重、座垫不能调节）( Poor cycling experience, ex: heavy body, cushion cannot be adjusted )

其他 ( Others )

您已安装摩拜共享单车APP且使用过后还安装过其他共享单车吗？

After installing & using Mobike app, Do you install other shared bikes app as well?

是 Yes

否 No

除了摩拜共享单车意外还骑过哪个共享单车？

Besides Mobike, which shared bikes app have you ever used? (Multiple options)

OFO小黄车 ( OFO )

小蓝单车 ( Bluegogo )

优拜单车 ( U-bicycle )

享骑电动车

没骑过其他的 ( Never ride any other shared bikes besides Mobike )

您在使用摩拜共享单车时，下列选项中，您较为关注的是：

When you are using Mobike, among the following options, which options you are more concerned about? (Multiple options)

设备安全保障性 ( The security and safety of the equipment )

价格高低 ( Bike’s rent rate )

骑车舒适度 ( Cycling’s comfort )

取车便捷程度 ( The convenience of vehicle’s pick up )

您认为摩拜共享单车运营服务的以下哪些方面需要提升？

What aspects of the following Mobike sharing bike operation services that need to be upgraded? (Multiple options)

增加自行车投放数量 ( Increase the number of Mobike’s vehicle )

方便与地铁和公交车站的换乘 ( Placing mobike’s vehicles more around the Metro and bus stations )

加强单车维护工作 ( Improving the maintenance of bicycles )

提高车辆完好率 ( Improving vehicle quality )

增加单车的耐用性 ( Increase the durability of vehicle )

其他 ( Others )

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