Automotive Industry Terminology/汽车行业词汇

漆面终身质保

保险续保

保险索赔

负面反馈

原厂配件

硬件标准

服务透明

8小时小钣喷快修承诺 

事故救援

行动计划执行

on site random check  

New Sanding booth

Phone mystery shopping

 New Car Renewal Penetration Ratio

Action execution  and effectiveness

Competency assessment

Workshop management

Primer Booth

Grinding machine

Customer Retention