天津康莱德酒店2月灵感团队成员评选Conrad Tianjin Inspired Curator ofFebruarySelection

员工姓名： 张瑞

Curator Name:  Ray Zhang

部门： 前厅部

Department:  Front Office

现职位： 康莱德礼宾主管

Position: Conrad Concierge Supervisor

入职日期Start Date： 2019.07.29

级别Grade：L5

 

推荐理由

Reason to Recommendation

张瑞平时工作认真、仔细、负责，不但执行力强，且工作配合度也很好。每次新员工入职，他都主动去帮助新员工，在有团队入住，前台人手不足的情况 下，他都会主动提出义务加班，有积极向上的工作心态，与同事团结友爱，互助进取，并且能按时完成上级领导安排的相关工作！ 在平时的工作中，该员工始终保持微笑对客，待客热情度高，服务意识强。就是这样一个体贴、细心、勤奋、任劳任怨的男孩子，凭借亲切耐心的服务态 度，在二月份点评网上获得了很多客人的点名表扬，希望他在今后的工作中再接再厉，不断提高，成为大家学习的榜样。特此推荐该员工为月度优秀员工！

     Rui Zhang usually works seriously, carefully, responsible, not only strong execution, and work with a good degree of cooperation. Every time a new employee enters the company, he takes the initiative to help the new employee. When the team moves in and the front desk is short of staff, he takes the initiative to work overtime voluntarily. He has a positive work attitude, solidarity and friendship with colleagues, mutual help and progress, and can complete the relevant work arranged by the superior leaders on time!

     In daily work, the employee always keeps smiling to customers, with high hospitality and strong sense of service. He is such a considerate, careful, diligent and hard-working boy. With his kind and patient service attitude, he has been praised by many customers on the website in Feb. I hope he can make persistent efforts in the future work, improve continuously and become an example for us to learn from. We hereby recommend this employee as the monthly Outstanding employee!

员工姓名： 孙佳祺

Curator Name: Jared Sun

部门：商务发展部

Department:  CD

现职位：宴会销售协调员

Position:  Banquet Sales Coordinator

入职日期 Start Date: 2020.10.12

级别Grade: L4

 

推荐理由:

Reason to Recommendation :

孙佳祺自入职以来，快速融入团队工作，主动担任起团队协调及辅助工作，初期在熟悉系统之余，快速熟练的掌握了工作文件的递交流程，为部门减短业务签署所需的时间，勤学多劳，发挥助人为乐的团队精神，帮助同事们制作会议所需文本工作。

协助部门同事，分担合同及 BEO 的制作，使同事们在业务签署后能够将精力更快的投入与其他客户的洽谈及新活动的发掘，提高了同事们的办公效率，以方便同事们更好的为团队创收。在 12 月份后期至 1 月份期间，协助同事带客人参观宴会厅，介绍酒店产品信息，为客人留下了良好的印象，跟进活动过程，为客人解决会议中需要沟通和处理的问题，主动负责会议期间的文本制作，会后处理票据，后期款项等沟通问题。

未来将着手对会议细节的后期跟进，为客人带来高质量的服务，努力提升客人对天津康莱德酒店品牌的青睐以及对康莱德宴会销售团队的认可。

 

Since Jared Sun joined the CD team, he has quickly integrated into the work , took charge of internal coordination and auxiliary work of the team,

At the beginning of familiarity with the operating system, Mastered the submission process of working s quickly and skillfully, and shortened the time of signing for the department. Study hard and work hard ， Be a helpful team player, and help colleagues to produce s for the meeting.

Assisted colleagues in the department to job-sharing the production of contracts and BEO, let colleagues can devote their energy to negotiating with other customers and exploring new activities more quickly ， To facilitate colleagues better revenue for the team. During the Dec to Jan, assist colleagues to show  around the banquet hall for guests, give a brief introduction to the hotel, and give guests a first impression of the hotel. Follow-up the activity process, Resolve little problems arising from the meeting for the guests. And take charge of the paper work during the meeting, dealing with bills, payment and other communication issues after the meeting.

This month, start to the follow-up of the meeting details, strive to bring satisfactory service effect to the guests, and improve the guests' favor to the brand of Conrad and get their recognition to the Catering & Events sales team.

员工姓名：王卫红

Curator Name:  Alice Wang

部门： 厨房部

Department：Kitchen

现职位： 二级厨师

Position:  Commis II

入职日期 Start Date: 2019.10.14

级别Grade: Rehire

 

推荐理由:

Reason to Recommendation :

王卫红平时主要负责 add 餐厅热菜档口的煮面以及后区果蔬清洗工作，有基本的食品安全意识。工作态度端正，认真负责，与其他同事的关系相处的很好，当其他部门需要帮忙时也很乐意去帮忙，给面包房提供了很大的帮助，解决协助团队的其他成员完成各项工作，帮助团队顺利的完成了检查任务。

Alice is mainly responsible for cooking noodles at the hot food stall of add restaurant and cleaning fruits and vegetables in the back area, and has basic food safety awareness. Good working attitude, serious and responsible, and get along well with other colleagues. When other departments need help, they are willing to help. They provide a lot of help to the bakery, help other members of the team to complete the work, and help the team to complete the inspection task smoothly.

员工姓名： 宫欣婷

Curator Name:  Cynthia Gong

部门：财务部

Department：FIN

现职位： 财务管培生

Position:  Finance Management Trainee

入职日期 Start Date: 2019.11.11

级别Grade: L5

 

推荐理由:

Reason to Recommendation :

Cynthia 目前是一名财务管培生。自入职以来，她参与过成本、出纳和日审的工作。她总是在部门需要的时候接替同事的工作，以保证部门的正常运转。她认真、负责，不但执行力强，且工作配合度也好。 她在完成每日工作的同时认真学习业务知识，不断提高工作的操作能力，不断积累经验，并且积极参与学习和培训，不断充实自己。

她在工作中发现问题会及时询问同事，和他们讨论出最佳的解决方法，同时分享给运营部门，以保证财务数据更加准确，比如日用房如何入账能准确反映房间收入和房晚。当接到集团要求设置 OnQ 系统的 Upsell 功能的任务时，她反复的去看集团分享的全英指导视频，并在信贷经理的指导下成功完成系统设置。春节之前，她配合日审完成直客通培训、发票的采买和分发等一系列工作。春节假期后，又以最快的速度完成收入审计工作，为之后的月结做好准备。

相信在未来的工作中， Cynthia 会为我们和酒店带来更多的惊喜！

 

Cynthia is a Finance Management Trainee now. Since she joined in Conrad, she has been involved in different work, as a Cost Supervisor, a General Cashier and an Income Auditor. She always took over jobs when certain position of department is vacant temporarily, in order to make sure department operation as normal. She works earnestly and responsibly, not only executive power is strong, but also the working cooperation degrees are well. She achieves daily work while studying business knowledge carefully. She constantly improves operational capacity of the work, continues to accumulate experience, and actively participates in learning and training to enrich herself.

When she finds some issues, she will ask her colleagues in time and discuss the best solution with them, meanwhile sharing useful information to operation departments, so that the accounting data will be more accurate. For example, how to charge Day Use room can reflect accurate room revenue and room nights. When she received task of setting up Upsell function in OnQ system, she repeatedly watched the English Instruction video shared by Hilton Worldwide, and successfully completed the system setting under the guidance of the Credit Manager. Before Spring Festival, she cooperating with Income Auditor completed a series of jobs including Zhiketong Training, Fapiao purchasing and distributing and so on. After Spring Festival, she completed income audit at the highest speed and make preparation for upcoming month-end.

员工姓名： 李美琪

Curator Name: Maggie  Li

部门：管家部

Department:  HSKP

入职日期 Start Date: 2020.11.25

 

推荐理由:

Reason to Recommendation :

李美琪做为一名实习生于 2020 年 11 月 25 日加入酒店，在进入部门后，积极学习专业技能，经过几天的对客岗位培训，很快就能够独立的进行送递。对于客人的需求能够保质保量的完成，提高了客人的满意度 ; 有预定的婚房和儿童房会进行房间的布置给客人完美的入住体验。

日常工作中做事稳重按时按量完成主管分配的任务，学习和适应能力比较强，特此推荐为楼层本月灵感实习生。

 

Maggie joined the hotel on November 25, 2020 as an intern. After entering the department, she actively learned professional skills. After several days of on-the-job training, she was able to deliver goods independently soon.  The needs of the guests can be completed with quality and quantity, which improves the satisfaction of the guests; there are reserved wedding rooms and children's rooms that will arrange the rooms to give the guests a perfect check-in experience; work steadily in daily work and complete the assignments by the supervisor on time and in quantity Tasks, learning and adaptability are relatively strong, and I hereby recommend it as an inspiration intern on the floor of this month.