天津康莱德酒店2月灵感团队成员评选Conrad Tianjin Inspired Curator ofFebruary Selection

员工姓名：王瑞琪

Curator Name: Iris Wang

部门：前厅部

Department: Front Office         

现职位：康莱德礼宾

Position: Conrad Concierge

入职日期Start Date: 2019.07.08

级别Grade:  L3

 

推荐理由：

Reason to Recommendation：

该员工平时工作认真、仔细、负责，不但执行力强，且工作配合度也很好。她有积极向上的工作心态，与同事团结友爱，互助进取，也能主动协助其他同事的工作，并且能按时完成上级领导安排的相关工作！

在平时的工作中，该员工始终保持微笑对客，待客热情度高，服务意识强。就是这样一个体贴、细心、勤奋、任劳任怨的女孩子，凭借亲切耐心的服务态度，二月份在点评网站上获得了来自客人的点名表扬。希望她在今后的工作中再接再厉，不断提高，成为大家学习的榜样。特此推荐该员工为优秀员工！

The curator works conscientiously, carefully and responsibly.  She is not only strong in execution, but also have a good degree of work cooperation. She has positive working attitude, unites her colleagues, helps each other, and can also actively assist other colleagues in their works, and is able to complete the related work arranged by the leader on time!

In the usual work, the curator always keeps smiling, hospitality and service awareness. It is such a thoughtful, careful, diligent and hard-working girl who, with her kind and patient service attitude, has received the many praises from the guests on the review website. I hope that she will continue to work hard in the future, constantly improve, and become an example for everyone to learn. I hereby recommend this curator as Monthly Inspired Curator!

 

员工姓名：刘莹

Curator Name: Lydia Liu

部门：安全保障部

Department: Safety & Security                         

现职位： 监控员&安全保障部总监秘书

Position:  CCTV Monitoring & Secretary to Director of Security & Safety

入职日期Start Date: 2019.03.22

级别Grade: L4

 

推荐理由：

Reason to Recommendation ：

刘莹为人正直，谦虚谨慎，严格按规定办事，在疫情放假期间，每日在家中完成上级交待的各项工作，不计个人得失。2月下旬接到部门总监的复工通知，立即投入到繁忙的工作岗位上，并且承担起安全保障部秘书和CCTV Monitor两个职务的工作内容。

她从不抱怨、认真、高效的工作态度值得我们学习，我们感谢她为部门及酒店做出的贡献。

Lydia Liu is honest, modest and prudent. She works in strict accordance with the regulations. During the epidemic holiday, she completes all tasks assigned by her superiors at home every day, regardless of personal gains and losses. In late February, after receiving the notice of returning to work from the Director of Safety & Security, she immediately put herself into a busy job, and undertook the work contents of the Security Secretary and CCTV Monitor.

She never complaining, serious and efficient working attitude is worth learning. We appreciate her contribution to the Department and the hotel.

员工姓名：董轶朗

Curator Name: Ella Dong

部门：商务发展部/市场传讯部

Department: Commercial Development/Marcom

现职位：美工

Position: Artist

入职日期Start Date: 2019.7.3

级别Grade: L5

 

推荐理由

Reason to Recommendation

工作认真，对于上级交给的任务能够积极且高效的完成。敬业、责任心强，家中两个宝宝，大的只有3岁，小的还处于哺乳期，家中老人在外地，目前无法回天津，疫情期间接到工作，能够迅速完成，由于多数工作需要在酒店完成，多次利用周末孩子父亲在家的时间到酒店完成工作，得到上级领导的肯定。乐于进取，平日积极学习专业知识，努力提高工作业务水平。

She takes the responsibility of this work seriously, also can completely the tasks; She have 2 babies and the older one is 3 years old, younger baby is still in the bread period, parents separated in different city are not able to be back. She went to hotel several times to finished every task in time during this special period, fortunately, all She did above get admired from leader. She is optimistic and positively improving her expertise level.

员工姓名：张庆达

Curator Name: Bruno Zhang

部门: 工程部/电气

Department: Engineering/Electrical

现职位：工程主管

Position: Engineering Supervisor

入职日期Start Date: 2019.7.29

级别Grade：L5

 

推荐理由：

Reason to Recommendation： 

作为部门年龄最小的员工，但有着相对丰富的工作经验，岗位技术知识扎实，工作后很快熟悉酒店空调系统。一直很踏实肯干，虚心学习，对客维修方面更是做到态度热情，积极解决客人所提出的问题，日常能出色完成值班工程师的工作。此次疫情期间主动提出值班，从春节假期开始，连续工作了14个夜班，维持工程部夜间的正常运行。

As the youngest employee in the department, Bruno Zhang has relatively rich work experience and solid technical knowledge. He is familiar with the hotel air conditioning system soon after work. He has been very practical and willing to work, modest learning. He is always enthusiastic about the guests’ maintenance requirements and actively solve the problems raised by the guests, daily outstanding work to complete the engineer on duty. During the outbreak, he volunteered to be on duty and worked 14 consecutive night shifts since the Spring Festival holiday to maintain the normal operation of the engineering department at night.

 

员工姓名: 王超

Curator Name: Andy Wang

部门：财务部/信息技术部

Department: Finance/IT

现职位：信息技术主管

Position: Infomation System Supervisor

入职日期Start Date: 2019.4.1

级别Grade：L5

 

推荐理由：

Reason to Recommendation： 

在疫情防控期间，接到公司通知需要到岗工作时候，毫不犹豫选择返回工作岗位。他到酒店的第一件事情，就是检查所有系统，为确保酒店系统运行正常；由于同事们都是在家办公、学课，所以难免会遇到各种各样的问题，他通过了解得知，很多同事在家上不去Lobby网站，远程帮助同事排查、解决问题，确保每一位同事在家也能按时完成课程学习；过年期间同事们难免会忘记自己的Lobby密码，他第一时间让各个部门秘书统计人员名单，利用休息时间，逐个做出处理；通过前台得知，应公寓客人要求，出现网络问题只能通过远程的方式解决，没有办法进行现场查看，他通过和客人详细的电话沟通后了解事情原因后，也是第一时间帮助客人解决问题。无论是休息时间还是上班时间，只要出现问题，他都会在第一时间分析并且解决问题，全心全意，以礼待人，热情服务，为客人提供优质服务，我相信他能够成为一名优秀的酒店工作者。

During the epidemic prevention and control period, he didn't hesitate to return to work when he was informed by the company that he needed to work. The first thing he did when he arrived at the hotel was to check all the systems to make sure they were working properly. He learned that many of his colleagues could not visit the Lobby website at home and help them search and solve problems remotely, so as to ensure that every colleague could finish the course on time at home. During the Spring Festival, colleagues would inevitably forget their Lobby password. He immediately asked the secretary of each department to stat the names of staff, and made use of the rest time to deal with them one by one. It was known from the front desk that at the request of the apartment guests, the network problems can only be solved by remote means, and there is no way to conduct on-site inspection, After detailed telephone communication with the guests to understand the reason, he also helped the guests to solve the problem immediately. He will analyze and solve problems in the first time whenever there is a problem, whether it is during the rest time or during the working time. He will treat people with courtesy, serve them with enthusiasm, and provide quality service for the guests, I believe he will become an excellent hotel worker.

员工姓名：刘秋云

Curator Name: Sunny Liu

部门：前厅部/前台

Department: Front Office/Front Desk

入职日期Start Date: 2019.07.22

 

推荐理由

Reason to Recommendation

该员工平时工作认真、仔细、负责，不但执行力强，且工作配合度也很好。有积极向上的工作心态，与同事团结友爱，互助进取，也能主动协助其他同事的工作，并且能按时完成上级领导安排的相关工作！

在平时的工作中，该员工始终保持微笑对客，待客热情度高，服务意识强。就是这样一个体贴、细心、勤奋、任劳任怨的女孩子，凭借亲切耐心的服务态度，在点评网站上获得了来自客人的点名表扬。希望她在今后的工作中再接再厉，不断提高，成为大家学习的榜样。特此推荐该员工为月度优秀实习生！

The curator who works conscientiously, carefully and responsibly.  She is not only strong in execution, but also have a good degree of work cooperation. Positive working attitude, have a good relationship with colleagues, mutual help and progress, can also actively assist other colleagues in their works, and be able to complete the related work arranged by the leader on time!

In the usual work, the curator always keeps smiling, hospitality and service awareness. It is such a thoughtful, careful, diligent and hard-working girl who, with her kind and patient service attitude, has received the most praise from the guests on the review website. I hope that she will continue to work hard in the future, constantly improve, and become an example for everyone to learn. I hereby recommend this curator as monthly inspired trainee!