Customer Satisfaction Questionnaire(客户满意度调查表问卷)

感谢您能抽出几分钟时间来参加本次答题,现在我们就马上开始吧!
what is the brand of your mobile phone?(你的手机是什么牌子的?)
iPhone(苹果)
samsung(三星)
xiaomi(小米)
Black Berry(黑莓)
others(其他的)
please specify(请说明)
How long have you had the phone(你用手机多久了?)
Less than 6 months(少于6个月)
6-12months(6到12个月)
13-18months(13到18个月)
19-24months(19到24个月)
more than 24 months(多于24个月)
How do you like the overall performance of the phone?(你觉得手机整体性能怎么样)
very satisfied(非常满意)
satisfied(满意)
Neither Satisfied Nor Dissatisfied(还行)
Dissatisfied(不满意)
Very Dissatisfied(非常不满意)
Which function of the phone do you like most? (你最喜欢手机哪个功能)
wechat(微信)
GPS(定位)
MP3playing(mp3播放)
photo taking(拍照)
Internet access(互联网接入)
phone calls making receving(接听电话)
Message sending(消息发送)
others(其他) please specify(请说明)
Have you ever used the phone's after–sales service?(你用过手机的售后服务吗)
Yes(是)
no(没有)

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