Appendix: Questionnaire

 HRM policies help to increase employee motivation in the workplace？

A performance appraisal system enhances employee performance as well as motivation?

HR managers face several barriers while managing teams in the retail industry?

A better HRM team with an enhanced PA system can lead to managing conflict effectively in Alibaba?

Employees in the retail sector feel happy and motivated to communicate with their hierarchies?

 Employees who are being recognised through the PA system are more effective in their work when compared to the workers not being recognised?

The salary the employees in the retail sector get is not competitive in the present-day work culture in this industry?

Cross-cultural business management is important to enhance the employee PA system?

Some managers tend to be biased while making the appraisal or reward system?

HR managers must keep themselves away from practicing the Halo Effect?