2024年云浮市Consumer Trust Survey

Thank you for participating in this survey on consumer trust. Your feedback is valuable to us.
Do you trust the information provided by online reviews when making purchasing decisions?
Yes
No
How likely are you to purchase a product from a brand that you trust?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you believe that companies prioritize consumer trust when developing their products or services?
Yes
No
How important is consumer trust in your purchasing decisions?
Very important
Somewhat important
Neutral
Somewhat unimportant
Very unimportant
Do you trust the information provided by advertisements when making purchasing decisions?
Yes
No
How likely are you to recommend a brand that you trust to others?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you believe that consumer trust has a significant impact on a company's success in the market?
Yes
No
How likely are you to continue purchasing products from a brand that you trust?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you trust the information provided by influencers or celebrities when making purchasing decisions?
Yes
No
How important is it for a brand to establish consumer trust in order to succeed in the market?
Very important
Somewhat important
Neutral
Somewhat unimportant
Very unimportant
Which factors contribute to your trust in a brand? (Select all that apply)
Positive reviews
Transparent communication
High-quality products
Good customer service
Ethical business practices
Which of the following actions by a brand would decrease your trust in them? (Select all that apply)
False advertising
Poor customer service
Product recalls
Data breaches
Unethical behavior
Which sources of information do you trust when researching a product or brand? (Select all that apply)
Online reviews
Word of mouth recommendations
Expert opinions
Brand websites
Social media
Which of the following would make you more likely to trust a brand? (Select all that apply)
Positive customer testimonials
Verified customer reviews
Endorsements from trusted organizations
Clear and transparent pricing
Long-standing reputation
Which marketing tactics do you find most effective in building consumer trust? (Select all that apply)
Authentic storytelling
Influencer partnerships
Social media engagement
Cause-related marketing
Personalized experiences

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